How to Order

Our website has been designed specifically for an easy shopping experience.
There are several easy ways to order our products. If you have received a catalogue, then you can choose your products from there and make your order online or over the phone.

You can also access our seasonal catalogues on our website, or browse leisurely through our selection on the site, including web exclusive varieties.

Using our Catalogue

Whether you have a physical catalogue at home or use our online catalogue function, you can make your order with ease.

If you have received a physical catalogue and wish to make an order, then head to our website, locate the search box and enter the catalogue number or product name that you have your eye on. When the item appears, you can click on it to display its full details and prices.

Select the quantity you’d like and click the ‘Add to Basket’ button. The item will then appear in your shopping basket. If you want to continue shopping, then repeat the process until you have entered everything you’d like.

Your shopping basket can be found next to the search box in the top right corner. You can amend the quantity of an item by using the up and down arrows in the ‘QTY’ box or delete it from your basket using the bin icon. To refresh your page, click the update shopping basket button.

Once your basket contains all the items you wish to purchase then select ‘Proceed to Checkout'.

Our online catalogue functionality is equally effortless to use. Simply click the online catalogue link at the top of the page and browse through our catalogue by using your mouse to turn the pages.

To select a product, click on it and it will take you to the relevant product page. You can then add it to your basket from here. Continue the process to add more items to your order and click ‘Proceed to Checkout’ when you’re ready to pay.

If you require any further assistance making your order or have any questions, then call our customer service team. Read more about how to contact us here.

You want to browse the site and place an order:

You can browse our full range using the top navigation bar on our website.

Choose a category and browse each with ease, picking out your desired products as you go. Select the quantity and click the ‘Add to Basket’ button. Your item will then appear in your shopping basket.

If you wish to order more items, then simply repeat the process until you’re happy with your selection.

Your shopping basket can be found next to the search box in the top right corner. You can amend the quantity of an item by using the up and down arrows in the ‘QTY’ box or delete it from your basket using the bin icon. To refresh your page, click the update shopping basket button.

Once your basket contains all the items you wish to purchase then select ‘Proceed to Checkout'.

Processing the Order Online:

When you’re ready to proceed with your order, select the 'Checkout' button. You will then have the option to register or log in if you have an existing online account.

Your payment details can then be entered online, using our secure payment screen. When you’re ready, click the ‘Place my Order’ button and your payment will be processed. Your order confirmation will appear on-screen, and you will also receive an order confirmation email to the given email address.

All orders are processed and charged in one payment at the time of placing the order. We accept payment by the following credit and debit cards – Visa, Visa Debit and MasterCard. Your credit/debit card details will be encrypted to minimise the possibility of unauthorised access or disclosure.