Delivery and Returns

Delivery Details

Although we do deliver to the majority of areas within the British Isles, we, unfortunately, are unable to dispatch our goods to the Republic of Ireland or the Channel Islands due to excessive freight costs.

We are also currently unable to deliver to Northern Ireland due to the complexity of the Northern Ireland Protocol. You can read more about this here.

We make a single flat rate charge towards postage and packaging of £4.99 per order, regardless of how many actual deliveries result from the order. This differs from seed-only deliveries, which will be charged at £2.49 per order.

Our goods are only supplied in quantities or collections as described. With all products, we supply a handy cultural instructions booklet to help you grow and care for your plants, as well as your guarantee. Follow these instructions when planting and caring for your plants to see the best results!
Any free gifts will be sent automatically with your order.

The Process

Due to the nature of our products, there may be instances where parts of your order are dispatched before others. This is to ensure our plants arrive to you in the best quality and condition, and when they’re ready to be delivered, we will send them to you.

We will keep you updated on the status of your order, so you can rest assured knowing that your goods will be with you as soon as we can dispatch them.

Receiving Updates 

Once your order has been dispatched, we will email you to let you know it’s on the way! Please provide us with your email address when placing an order to be kept up to date with its progress.

Autumn Delivery Lead Times

Product Code Last dates for ordering Despatch information

Maxi Plugs

X 10th October 2023, while stocks last Dispatched in individual consignments within 28 days
Garden Ready XG 10th October 2023, while stocks last Dispatched in individual consignments from late-September into October.
Bulbs & Corms B, C, D, E 15th December 2023, while stocks last Delivery within 28 days
Pots/Modules KP, SP, EP Spring 2024, while stocks last Delivery from late-September
Bare Root / Loose KL, SL, EL, R, L Spring 2024, while stocks last Delivery from late-November