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Placing an order?
The quickest way to place an order is right here on our website but if you would like to order over the phone, our Sales Team is on hand 7 days a week.
You can reach us on 0161 848 1100 and our lines are open Monday-Friday 8am to 7pm and Saturday, Sunday and bank holidays 9am to 5pm.
Please note: Our aftersales department will be closed from 23/12/2023 to 01/01/2024. Our sales team will be working reduced hours and can only help with placing new orders. The sales team will be open:
Saturday 23rd December- 9am-4pm
Sunday 24th December- 9am-2pm
Monday 25th – CLOSED
Tuesday 26th – CLOSED
Wednesday 27th – 9am-5pm
Thursday 28th – 9am-5pm
Friday 29th – 9am-5pm
Saturday 30th- 9am-5pm
Sunday 31st 9am-4pm
Monday 1st Jan – CLOSED
For anything else:
FAQs
If you need to get in touch with a pre sales query or regarding an order you have already placed, please check our FAQs first as these should answer most questions.
If you are chasing an order or an item that you have already ordered, please check your order confirmation as items have different lead times.
If you gave us an email address when you placed your order, we’ll let you know when items have been picked, packed and are on their way to you.
WhatsApp
The quickest and easiest way for us to resolve your query is by WhatsApp messaging. This allows you to drop us a message and then get on with your day while we resolve your query or request.
You can also send us pictures and other attachments which might enable us to resolve your query sooner.
To send us a message via WhatsApp you can scan this QR code using your mobile phone's camera.
Please note that this number is for WhatsApp messages only and cannot receive calls or SMS messages.If you would like to drop us a message by email, please use our contact form .
Phone
If you would like to contact us by phone, you can call us on 0161 848 1100. Our phone lines can get very busy, especially during peak times (March, April, May, September and October).
We strongly recommend that during peak times, you contact us using WhatsApp or email where possible.