Contact Us

Placing an order?

The quickest way to place an order is right here on our website but if you would like to order over the phone, our Sales Team is on hand 7 days a week.

You can reach us on 0161 848 1100 and our lines are open Monday-Friday 8am to 6pm and Saturday, Sunday and bank holidays 9am to 5pm.

For anything else:

FAQs

If you need to get in touch with a pre sales query or regarding an order you have already placed, please check our FAQs first as these should answer most questions.

If you are chasing an order or an item that you have already ordered, please check your order confirmation as items have different lead times.

If you gave us an email address when you placed your order, we’ll let you know when items have been picked, packed and are on their way to you.

View All FAQs

WhatsApp

The quickest and easiest way for us to resolve your query is by WhatsApp message. This allows you to drop us a message and then get on with your day while we resolve your query or request.

You can also send us pictures and other attachments which might enable us to resolve your query sooner.

To send us a message via WhatsApp you can scan this QR code using your mobile phone's camera and then simply say “Hi”! Our virtual assistant will guide you the rest of the way and ensure we get your question or query to the right department.

Email

If you would like to drop us a message by email, please use our contact form.

Phone

If you would like to contact us by phone, you can call us on 0161 848 1100. Our phone lines can get very busy, especially during peak times (March, April, May, September and October).

We strongly recommend that during peak times, you contact us using WhatsApp or email where possible.

Over the Christmas and New Year period, our contact centre teams will be available: