How to Contact J Parker's
Due to the high number of emails and calls we are receiving at this time you may experience a longer than usual wait time in hearing back from us. Our amazing Customer Service team are working hard to answer your calls and emails as quickly as possible but we ask you to bear with us at this extremely busy time.
If you are contacting us to chase up an order or delivery, we ask that you do this only when it is urgent. We are working hard to dispatch double the amount of orders than would be usual at this time of year, while contending with important social distancing measures which we have in place to protect our team. If you gave us your email when you placed your order, we will email you once products are on the way to you.
Our Contact Centre Team are on hand 7 days a week to answer your questions, take phone orders and assist with your aftersales enquiries.
To get in touch by email, please complete the Contact Form and we will get back to you as soon as possible, usually within 48 hours.
If you would like to speak to us on the phone, or place a phone order, please call us on 0161 848 1100. Our lines are open Monday - Friday 8am until 7pm and Saturday, Sunday and bank holidays 9am until 5pm.
Please note: due to the current situation with the Covid-19 outbreak, our phone opening lines are currently open 9am to 5pm, Monday to Friday. Queue times may be a little longer than usual but our team are working hard to answer all calls as quickly as possible.
If you would like to reach us by post, you can write to us at:
J Parker Dutch Bulbs (Wholesale) Ltd.
14 Hadfield Street